Privacy Policy

This website is owned by Apartment Zlata.

Personal Data Protection

In accordance with the new European General Data Protection Regulation, which came into effect on the 25th of May 2018, by accessing this site you accept all risks arising from its use and accept that you will use its content exclusively for personal use and at your own risk. Our IT system is protected with technical measures that prevent unauthorised access, modification, dissemination, loss and deletion of your data.

We guarantee that we will use your personal data exclusively for the purpose of fulfilling your requests, concluding and executing contracts, for our own marketing purposes and other legitimate interests that are important for our business. We will use this data for clearly defined purposes and will not pass it on to third parties or use it for unspecified purposes.

The processing of your data will be carried out exclusively in accordance with the General Data Protection Regulation and applicable Croatian laws and regulations.

We store your personal information in our local customer base when you submit an enquiry or request a quotation or a service. Depending on the type of enquiry or the service requested, the following information will be stored:

Name and surname
Address
Email address
Phone / fax number

We process this data for the purpose of sending you a quotation or performing the service you have requested, or for the legitimate interest of improving our business. Your data is stored securely and is accessible only to authorised personnel. We also store your email address in the GDPR-compliant MailChimp newsletter programme.

Without this information, it is impossible to contract and fulfil our business obligations and your requests.

Our client base is a legitimate interest and allows us to improve business results and increase the quality of our service. It is also easier for us to meet the requirements defined in the process of compliance with personal data protection regulations such as updating and portability of personal data.

Cookie Policy

In order to ensure the proper operation of our website and to improve the user experience, we store a small number of cookies on your computer. An extremely large number of all websites use these tools in accordance with the applicable regulations, according to the General Data Protection Regulation (GDPR), the Act on the Implementation of the General Data Protection Regulation and the Electronic Communications Act. We are required to ask for your consent before storing cookies on your computer. If you choose not to store cookies on your computer, the site can still be viewed, but some of its services will not be available to you.

What do cookies do?

The task of the cookie that you have allowed to be stored on your computer is to save your settings, website settings, and your preferred language or address. When you visit the same page again later, the internet browser you are using sends information tailored to your needs.

Depending on the defined task, cookies store a wide range of information, including personal data. However, it is entirely up to you to decide what information the cookies will store. In your internet browser settings, you can choose whether to approve or reject requests to save cookies.

Disabling cookies may prevent you from using some of the functionalities on the pages you visit.

Types of cookies

Permanent or saved cookies remain on your computer after you close your Internet browser. Persistent cookies will remain on your computer or mobile device for days, months or even years. Their function is to store permanent data such as your username and password so that you do not have to log in repeatedly.

Temporary cookies disappear from your computer after you close your Internet browser. With their help, temporary data such as the data you provide when you are shopping online is stored.

First-party cookies can be permanent or temporary, and they store data that you will use again the next time you visit the webpages from which they were stored on your computer.

Third-party cookies or so-called advertising cookies are stored on your computer if you are using advertisements on the page you are visiting and it redirects you to a third party. This method is used to monitor internet use for marketing purposes.

This site uses cookies for the purposes of improving user experience, for site security purposes and for the purpose of independent activities undertaken by the site visitor (filling in a contact form or requesting a service). Temporary cookies are deleted when you close your Internet browser. Their sole purpose is to improve the user experience while on the site. Persistent cookies have no restrictions and remain in your browser until you delete them manually. The collected data are used exclusively for statistical purposes.

Measuring traffic

Our site uses Google Analytics traffic measurement services. The data collected in this way cannot identify the site visitor, and all data is used exclusively for statistical purposes. If you want to prohibit the listed services from storing cookies, you can do so at the following link:

Google Analytics – https://tools.google.com/dlpage/gaoptout

To turn off the storage of cookies for various services, you can visit the following links:

http://www.allaboutcookies.org/

http://www.youronlinechoices.eu/

Detailed descriptions of cookie controls for individual browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/hr/kb/Uklju%C4%8Divanje%20i% 20 exclusion% C4% 8Divanje% 20kola% C4% 8Di% C4% 87a
Internet Explorer: http://windows.microsoft.com/en-US/internet-explorer/delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.00/en/cookies.html
Safari: https://support.apple.com/hr-hr/HT201265

All our online activities are in accordance with European legislation (EU Directive 95/46 / EC, 2002/58 / EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and national legislation of the Republic of Croatia (the Personal Data Protection Act, Electronic Commerce Act, etc.).

Contact details of the personal data protection officer:

Name and surname: Daniela Dapas
Email: apartmanzlata@gmail.com